still hate AT&T?

...me too!

hate AT&T?

...you're not alone. that a company that large, when gifted with the best-selling mobile phone in history by their competition, can turn around and completely fail to support it and then continually commit customer-service suicide is unfathomable.

this techcrunch post hits every point of frustration for iphone owners (and, thanks to the halo effect, every other smartphone owner on their network) perfectly. i can attest to their many failures as there is a one-block dead zone outside my office in san francisco and i just did a complete restore on stephanie's iphone because she was only receiving texts and voicemails intermittently. it would have been nice if at&t had sent out some sort of notification that, in fact, their VM system was crapping out. no, wait... it would have been the MINIMUM LEVEL OF SERVICE EXPECTED. read the post, compare it to your own experience on AT&T and seriously consider this:

The iPhone will eventually be on Verizon, on Apple’s terms. It’s just a question of when.

If that’s by the end of next year, many of us will be happy campers. I don’t care what I have to pay to break an AT&T contract, I will do so in a heartbeat.

amen.

fail

UPDATE: in fairness to apple and at&t, i think i can pin the failed-sync blame squarely on nikeplus.com, as they are in the middle of rolling out an updated website and service. the feature set is more compelling and the design is far better, so i'll take a couple lost miles in the name of progress.

UPDATE 2: well, it appears apple and nike may be culpable after all. my latest (and longest with the 3GS) run just failed to upload to nikeplus.com AND THEN somehow managed to disappear out of the history list on my iphone... of course, angry emails have been sent and snarky forum posts have been made, but they need to fix this fast. why on earth can't a device as advanced as the latest iphone pull off a feat that is constantly accomplished by my three-year-old ipod nano? and if i'm FORCED to pay for UNLIMITED DATA by at&t, why can't i upload my run history directly from the phone? ridiculous...